Legal

Privacy Policy

Last updated: March 2026

About This Policy

GoSearch.Loans (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and protect your personal information.

Information We Collect

We may collect the following types of information:

  • Information you voluntarily provide — such as loan amount, income type, credit profile, and deposit percentage entered into our comparison tool
  • Contact details if you submit an enquiry — name, email address, phone number
  • Technical data — IP address, browser type, pages visited, time on site (via analytics tools)
  • Cookie data — see our cookie use below

We do not collect sensitive information such as tax file numbers, government identifiers, or full financial records through our platform.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our comparison and referral services
  • Route enquiries to relevant lender partners
  • Analyse site usage and improve user experience
  • Comply with legal obligations
  • Communicate with you in response to enquiries

Disclosure to Third Parties

When you click through to a lender or submit an enquiry, your information may be shared with our lender partners or affiliate networks (including Commission Factory and Impact.com) to facilitate your enquiry. These third parties have their own privacy policies that govern how they handle your data.

We do not sell your personal information to third parties for marketing purposes.

Cookies and Analytics

We use cookies and similar tracking technologies to understand how visitors use our site. This may include analytics tools such as Google Analytics. You can disable cookies through your browser settings, though this may affect the functionality of the site.

Data Security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Access and Correction

You have the right to request access to personal information we hold about you, and to request correction of inaccurate information. To make a request, contact us at [email protected].

Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this privacy policy periodically. The updated version will be posted on this page with a revised date.